Chat apps provide many ways for teams to share ideas and organize conversations. The ease of use improves general work flows and collaboration. But these social apps are also like a fire hose and once a conversation starts, it’s a linear progression that can keep evolving amongst multiple parties. How do other team members grasp the context of these discussions if they come into the chat an hour or even a week later?
Intranets are where team members deep dive into planning and performing work. Chat provides a layer to discussing tasks and needs, but a digital workplace platform is where employees organize the structure of work and share both structured and unstructured content and data to create projects and deliver work.
Read our full article on Medium.