Case Study

Kmart Tyre & Auto Service.

Internet & Intranet

With more than 250 retail stores throughout Australia, Kmart Tyre & Auto Service required a flexible Enterprise Content Management System to manage both the national Internet and Intranet sites. The CentricMinds Enterprise platform was chosen for its intuitive web-based authoring environment and powerful suite of form, document and workflow management capabilities.

 

The Kmart Tyre & Auto Service Intranet delivers bulletins, forms, operational content and the Message Centre, a web-based dashboard that enables real-time communication between National Office, Regional Managers and individual Store Managers.

The Message Centre provides Kmart Tyre & Auto Service with a top down view of communications across the national operation. Regional Managers can monitor statistical data concerning which stores have reviewed and acknowledged specific communications that have been received and read, and what stores have not reviewed communications.

Kmart Tyre & Auto Service feature image 01

The CentricMinds Enterprise platform was chosen for its intuitive web-based authoring environment & powerful suite of form, document & workflow management capabilities.

Components

The Kmart Tyre & Auto Service Intranet and Internet solution includes the following components powered by the CentricMinds enterprise platform:

Responsive template design for access across mobile, tablet & desktop devices

Content Management System

Web-based Document Management (supporting the full document management lifecycle)

Microsoft Office integration

Microsoft Outlook integration

Active Directory & Single Sign On (SSO) integration (with Staff Directory)

Drag and drop document publishing (publish documents to the Intranet from PC desktops)

Advanced Workflow Management

Comprehensive Metadata Management

Role-based security model

Advanced Search

Client Dashboard

Kmart Tyre & Auto feature image 02

Kmart Tyre & Auto Service also implemented CentricMinds for the management of a new responsive, business lead generation focused Internet Site enabling the site to be accessed across PC, Tablets and Phones.

Kmart Tyre & Auto Service are able to manage content across both the Intranet and Internet sites from the single CentricMinds administration environment.

 

Go to ktas.com.au

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