CFS Website. Saving lives

In the event of natural disasters such as fire, road accidents and other emergencies, the people of South Australia turn to the CFS website to plan and get accurate warnings and incidents. The Country Fire Service is the most visited South Australian Government site and in times of emergency helps to save lives.

Casestudy CFS responsive mockup

The Challenge

The CFS required a platform that would scale to meet the demands placed on the website, and become an integral part of the organization's frontline emergency communication. Non-technical communications and support staff were required to manage complex data and content within the website.

Fast and reliable communication tool

The CFS website is relied upon as a critical communications platform. The CFS instantly communicates and shares up to the minute warnings with communities, staff and volunteers across the state.

Integrated with key applications

The CFS website supports integration with a variety of supporting applications including incident warning systems, a portal for CFS volunteers and extensive mapping integration with ESRI.

Scalability when it's required

The CFS website scales to meet demand through Amazon Web Services. The website served 6.3M page views across a 9 day period during a significant bushfire event.

Digital Experience Platform Features

  • Highly scalable website
  • Supporting multiple integrations
  • Automated content updates
  • Autoscaling AWS Solution
  • Multi-site Management
  • Mapping integration
  • Real-time data management
  • Supporting non-technical authors
  • Accessibility

"Our strength as an organization is our people, our systems and our culture."

Greg Nettleton - CFS Chief Officer

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