14 Best Intranet & Mobile App Features 2023 for Healthcare Operations

Following are CentricMinds top healthcare intranet and healthcare mobile app features that can improve your internal operations and make it easier for healthcare teams to provide the best care possible.

Streamline patient care processes

Patient care is at the heart of any clinic, hospital or care facility. It's where doctors, nurses, and other healthcare professionals are focused on giving their patients the best possible experience. That's why it's important to make sure they have all the information and tools they need to do their jobs well.

With the CentricMinds Intranet and Staff Healthcare App, you can connect and engage your healthcare workforce so they can provide better patient care. To improve your patient care experience, we offer a number of features that help employees communicate quickly and easily with one another.

CentricMinds Employee App for Healthcare Teams: 14 Powerful Features

Now available to healthcare organizations like yours is the CentricMinds Employee App for Healthcare teams. Keep in touch, work together easily, and manage your day with the tap of your finger.

1. Instant Messaging and Notifications

Keep your healthcare and support teams connected instantly with two-way communication. Use instant messages to quickly get the word out about anything from policy changes to urgent updates or questions. With chat and notifications, it only takes one message to keep everyone updated.

2. Enhanced Communication

Stay connected and informed with our app's powerful features. Share personalized updates, news, and announcements, ensuring the right communication reaches the right people at the right time. Your employees will always be the first to know about new policies, upcoming events, and team introductions in your healthcare workplace.

3. Mental Well-Being Tracking

Look after your healthcare team's mental health like never before with our employee management app. Your healthcare team members can now anonymously log their emotional state and receive in-app support if they choose. Get insights into their emotional patterns, identify risks, and provide effective support. Plus, personal privacy is respected unless a team member invites trusted in-app support. Now your organization can prioritize your team's well-being and effortlessly foster a positive work culture.

4. Recognition - Team Member of the Month

Let's celebrate exceptional efforts! With the CentricMinds app, you can recognize and appreciate the excellent team members across your healthcare and support teams. Our 'Team Member of the Month' recognition feature allows you to share their achievements with your team or in the corporate newsfeed. Showing your people that you value and respect them uplifts morale and shapes a positive work culture, benefiting everyone involved.

5. Surveys and Polls for Healthcare

Engage your healthcare team and gather valuable insights with our built-in survey and polling features. Easily create and share surveys through the app, posting them to news and group feeds, to collect feedback, opinions, and suggestions from your employees. Use polls to gather opinions and make collaborative decisions. Get real feedback to improve processes, measure satisfaction, and drive positive change in your healthcare organization. Gathering feedback is so easy thanks to our user-friendly survey and polling tools.

6. Task Management:

Forget paper-based task management. Easily schedule and track tasks, as well as assign responsibilities to team members, all from within the app. Maintain everyone's attention and avoid miscommunications or delays in healthcare workflows.

7. File and Image Sharing:

Do you need to share important files or images with your coworkers? It's simple with our app. Share records, images, policies and other relevant documents securely and instantly. Collaboration has never been easier!

8. Policies and Procedures:

Use the app to access policies and procedures for quick reference during your shifts. Stay up to date on the latest protocols and make confident decisions.

9. People Directory:

Find and securely share contact information with your healthcare colleagues. No more searching through outdated contact lists. Locate colleagues and experts across your healthcare business in seconds. Call, direct message, or email them and collaborate faster than ever before.

10. Safety Huddle Tasks:

Create safety huddle tasks in the app to address safety concerns and track follow-up actions. This helps you maintain a proactive approach to safety and ensure a safe work environment for everyone.

11. Lightning-fast Updates, No Hassle:

Stay updated without phone overload. Our streamlined dashboard delivers quick updates on news, conversations, events, and learning opportunities for your healthcare team. Stay informed effortlessly and focus on what matters most in your busy healthcare environment while keeping your team connected.

12. Compliance and Safety:

Maintain safety and compliance standards with digital forms. Use the app's digital forms to observe, record, and collect staff practices for infection control, hazard prevention, wound care, and more. With CentricMinds Workflow and Reports, visualize the data and gain valuable insights to drive improvements.

13. Analytics Insights:

Learn about the performance of your employee app for healthcare teams. Determine how engaged your users are and how frequently they complete tasks. Analyze the data from forms to ensure compliance and identify areas for improvement. Keep track of which features are used the most. Look at things like message engagement and read receipts to see how effective your communication is. In order to learn what users think, solicit feedback from them. Utilize reports to make sound choices and make continuous improvements across your healthcare organization.

14. Privacy and Security:

We prioritize privacy and security. The CentricMinds Employee App ensures the confidentiality and protection of sensitive patient data and other confidential information. Our app implements robust security measures, encrypting your chats, notifications, and shared files or documents, accessible only to authorized individuals. Rest assured that your communications and data are secure, enabling you to focus on delivering exceptional care while upholding the highest privacy and compliance standards.

Healthcare Intranet 

Productivity is the cornerstone of a successful healthcare organization. But the complexity of today’s health system, fueled by new regulations and new technologies, can make collaboration difficult. 

Using CentricMinds Intranet workspace, you can implement processes that reduce administrative burden, improve communications and automate tasks in order to achieve more time for patient care.

CentricMinds Intranet for Healthcare teams is a secure platform that allows healthcare staff to access important information but it also offers healthcare organizations a unique combination of tools.

With CentricMinds intranet workspace, you can:

• Reduce administrative burden by digitizing and automating processes that take a lot of time;

• Manage administrative tasks as part of your operations oversee task progress and report instantly;

• Use forms, workflows, and CentricMinds APIs to automate operational processes to meet new challenges.

• Create healthcare applications with forms and workflow and analyze the information collected with real time reports so you can take action. 

CentricMinds Document and Records Management Cloud

Are you ready to get more done in less time? CentricMinds also helps healthcare organizations optimize document and record-keeping without ever leaving the Intranet. 

With CentricMinds, you can:

• Manage your documents, policies and procedures in one place.

• Add notification alerts or add workflow triggers to automatically send documents to team members for review.

• Tag healthcare content based on department, topic or any other metadata you choose, for fast collection of documentation for audits.

• Use Alerts and notifications to let you know when a document needs updating or needs review, which ensures you stay compliant.

• Reduce document management costs, improve team collaboration and enhance productivity with CentricMinds Document management Cloud.

•  Integrate your records management, medical imaging, audit and compliance data into one place with CentricMinds Document Cloud.

• Plus, CentricMinds Document Management Cloud for your Intranet lets you collect electronic signatures on documents—so you don't have to worry about using email or collecting them yourself.

And CentricMinds meets HIPAA & PHI compliance, so you can rest assured that your sensitive information is safe and secure.

Uplift and motivate staff with branded communication

CentricMinds Intranet is the perfect way to keep your team connected and motivated and boost culture.

CentricMinds Intranet brings together relevant news, conversations, and resources in one convenient dashboard. With CentricMinds intranet you can publish news, learnings, share academic medical papers, videos for safety and operational activities, crisis communication and call to action campaigns in an instant. 

At CentricMinds, we believe that the best way to motivate and uplift your staff is by getting them connected.

We have created a number of intranet features that help you do just that:

• Group Chat -  lets employees connect with each other and the company. Employees can use it to find the latest news about the organization, department, ask questions of colleagues, or post a positive observation on their rounds.
  
• Staff Feature  - helps showcase individual success stories to help staff connect with one another on an informal level, which improves the morale and encourages teamwork among co-workers who may not normally interact much in the course of their daily jobs.
  
• Crisis Communication - Deploy notifications and campaigns across your intranet in seconds, or release crisis communications using instant messages across your mobile app.
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Orientation for new hires

When new employees join your healthcare organization, their first few days can be a little overwhelming. There are lots of things to learn and people to meet.
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That's why CentricMinds features are specifically designed to help orient new employees: 

• Centricminds onboarding channel templates make your employees feel welcome and give them the opportunity to learn about your company's values and mission.
• Create an onboarding process using CentricMinds tasks that guides new hires through a list of activities and departmental procedures to complete during their first 30, 60, and 90 days of orientation and anything else that will help them be successful.
• Healthcare Unit news and document feeds are the best way to stay connected on the latest updates from your colleagues.
• Use Help and support pages for new employees - Highlight where to go for help and customize the Staff FAQ Hub questions and answers.
• Get to know your peers with Centricminds Org chart and healthcare unit information. Look at individual profiles or unit information. ‍

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Pulse tools for your Healthcare Intranet and Staff App

Pulse tools for healthcare teams can help you reduce burnout, improve patient care, and increase productivity.

At CentricMinds, we make it easy to take the pulse of your healthcare teams across the mobile app or across the Intranet desktop. Our survey tools allow you to observe and collect data from your staff, then report on their health using our dashboard.

CentricMinds offers pulse tools that are customizable so you can create surveys that are relevant to your organization, whether it's a hospital or clinic. 

When you use our pulse tools, you'll be able to reduce stress among healthcare professionals—and ultimately improve patient care!

Just some of the examples of pulse checks you can use include:

• Use pulse surveys to measure staff satisfaction with their work environment

• Using pulse check-ins to track the progress of individual employees on achieving their goals and objectives

• Using pulse safety checks to ensure staff feel safe at all times

Insights 

CentricMinds Insights is a data-centric analysis tool that provides you with all of the information you need to determine what your team members are interested in, what's working, and how they feel about it.

You can use Insights to track user engagement across your healthcare staff intranet and mobile app to determine what users are interested in and what generates the most engagement.

With Insights, you'll know what content is popular among your team members so you can make sure everyone gets access to it. You'll also know where they spend most of their time so you can keep them engaged with relevant content.

Performance Reporting

Our data-centric analysis and reporting tools allow you to see which areas are performing well and which need attention. With our analytics dashboard, you can view the results and progress of completed and incomplete  surveys, forms, workflows, and tasks so that you can identify what needs attention.

We also offer APIs that allow you to display and analyze data from legacy systems such as electronic records management and bring it all into one reporting platform.

Healthcare Intranet in your own cloud. Yes!

When it comes to healthcare, security is a top concern. With CentricMinds Intranet in your own cloud, you can ensure that it's secure and protected from hackers, viruses and other threats. You don't have to worry about someone else's network being compromised and exposing your company's data or patient information. Plus, you don't have to worry about how long your data will be stored or how long it will take them to back up the information they store on their servers.

• Compliance: CentricMinds is HIPAA compliant, so you can rest assured that we're doing everything we can to protect your data from unauthorized access. 

Conclusion

Ready to overcome healthcare’s unique employee experience challenges? An intranet and mobile app  is a great place to start. Find out how we've helped other customers like Sun River Health. By digitizing processes, creating an integrated platform for all work, and increasing visibility with data dashboards. These features help staff perform their best while delivering better patient care.