Mondiale VGL

The Requirements

As a global operation, Mondiale VGL faced challenges relating to communication, document management and employee engagement.

Personalisation

With a workforce distributed around the world, the need for a modern Intranet solution that could support targeted content based on end user location was key for delivering on current and future employee communication strategies. Mondiale VGL identified CentricMinds as a suitable platform for delivering on this requirement.

Employee Communications‍

‍Leveraging the intuitive internal communications tools of CentricMinds, Mondiale VGL teams were able to quickly design, develop and publish a range of targeted communications for team members located around the world. ‍

‍Performance and Development

Mondiale VGL were looking to implement a range of performance and development functions that would allow team members to engage, capture and report on performance. The CentricMinds modern Intranet platform enabled Mondiale VGL to establish a comprehensive management solution that met these requirements.

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Agent Directory

Managing and tracking agents within their global network, Mondiale VGL required a dedicated agent directory. CentricMinds’ Custom Data Repositories allow organisations like Mondiale VGL to design, configure and launch bespoke transaction-based functionality within their Intranet. Custom Data Repositories were designed for managing bespoke data collections, but where the functionality can be configured and managed by non-technical business users. 

Historically this type of functionality is developed by a technical user and managed using a common database. Custom Data Repositories are highly configurable and many CentricMinds customers are using this functionality to migrate legacy database applications to their new modern Intranet environment.

Operational Efficiency

Implementing a modern Intranet platform enabled Mondiale VGL to achieve a range of efficiencies that couldn’t be realised with the previous SharePoint intranet. The comprehensive out-of-the-box functionality covering internal communications, document management, enterprise search, forms and native workflow allowed Mondiale VGL to quickly achieve the efficiencies they were seeking from an Intranet offering.

Mondiale VGL teamed with CentricMinds to use its all-encompassing SaaS platform in order to tackle these challenges. The answer was to focus on increasing communication with their team, simplifying processes, boost data integration, and raise employee engagement.

1. From procurement to delivery, CentricMinds provided its out-of-the-box deployment which aimed to consolidate a range of content and bespoke data from across the organisation. Acting as a single source of truth, CentricMinds provides visibility into real-time data supporting decision-making across the business.
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2. The CentricMinds platform offers a modern web content authoring and management environment, document management, enterprise search, native forms and workflow and more. This enabled Mondiale VGL to quickly launch and roll out a solution for the business in a timeframe that typically requires 6-12 months of planning, design and pre-launch testing and acceptance.
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3. CentricMinds worked with Mondiale VGL to design a range of reporting dashboards covering internal comms, document management and employee management covering performance management, team and agent directories. These environments provide time-sensitive visibility for teams working across the business, and who are working in different locations around the world.

Implementation

From project commencement to go-live, Mondiale VGL and CentricMinds launched the new Intranet in just eight weeks.

Planning and Evaluation

CentricMinds carefully evaluated Mondiale VGL's requirements and business processes. An implementation strategy was created based on the CentricMinds out-of-the-box deployment model, which was aligned with the specific needs of the business to achieve the desired results within a short-to-medium timeframe.

Integration & Migration

To combine the new platform with current systems, CentricMinds' staff closely coordinated Mondiale VGL's Information Technology team. Data migration was carried out with minimal impact to BAU activities.

Change Management

All key team members underwent training to ensure their use of the new Intranet would be immediate and effective. Support was provided along the way to resolve any problems and to support end user adoption.

For Mondiale VGL, choosing the CentricMinds modern Intranet SaaS platform delivered a range of successful outcomes, some of which include:

1. An integrated modern SaaS intranet platform that is securely accessed by all team members from around the world
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2. An easy-to-use internal communications publishing service that allows any business user to plan and publish targeted content to employees located in different territories around the world
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3. A comprehensive document management service for publishing, categorising and managing operational content
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4. Tools for managing bespoke data which included performance and development and team and agent directories 
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5. A speed to market solution which provided a go-live ready solution in eight weeks, where the common timeframe for a production ready solution is typically measured in 6-12 months

By choosing CentricMinds, Mondiale VGL was able to stand up a personalised intranet for its team relatively quickly, and beyond the deployment of an Intranet, Mondiale VGL have been able to extend their needs through leveraging the capabilities of the CentricMinds platform using out-of-the-box functionality.

Conclusion

Working together, Mondiale VGL and CentricMinds highlight how cost-efficient technology solutions can propel organisational success. The Mondiale VGL modern Intranet has improved the organisations ability to engage with and communicate effectively with its global workforce, reinforcing its leadership position in the global supply chain and logistics industry.